Providing business analysis of transactional data collected from live events patrons' transactions to allow customized offering of products and services

SOFTWARE PRODUCTS, NAMELY BUNDLED SOFTWARE AND HARDWARE THAT FACILITATES DELIVERY OF HYPERTEXT MARKUP LANGUAGE INFORMATION FROM A CUSTOMER'S WEB BROWSER TO A COMPANY AGENT'S PERSONAL COMPUTER, ALLOWING THE CUSTOMER TO CONNECT AND COMMUNICATE DIRECTLY WITH AN AGENT

telecommunication services; namely, gateway services allowing users access to electronic databases