Computer software for managing and integrating customer interactions and communications, namely voice, fax and electronic communications for customer services and applications delivery using a communication network

computer software for managing and integrating customer interactions and communications, namely, voice, facsimile and electronic communications including customer service delivery using a communication network

Services for the provisioning of computerized telecommunications and telephony control communication services, namely services for managing and integrating customer interactions and communications, including voice, fax and electronic communications including customer services delivery using a communication network

computer services, namely, providing multiple-user access to a global computer information network for the transfer and dissemination of a wide range of information

computer services, namely, providing multiple-user access to a global computer information network for the transfer and dissemination of a wide range of information