COMPUTER SOFTWARE FOR USE WITH OPERATIONS SUPPORT SYSTEMS, NAMELY, COMPUTER DESKTOP INTEGRATION, PROCESS MANAGEMENT AND WEB ACCESSIBILITY; AND OPERATING MANUALS FOR USE THEREWITH

COMPUTER SOFTWARE FOR USE IN ANALYZING CUSTOMER DATA; COMPUTER SOFTWARE FOR USE IN ANALYZING INFORMATION IN COMPUTER DATABASES; AND MANUALS PROVIDED THEREWITH

Computer software for use in customer relationship management (CRM)

computer software for use with operations support systems, namely, computer desktop integration, business process management, intelligent and automated delivery management of products and services and web accessibility; and operating manuals for use therewith

Multimedia software recorded on CD-ROM in the field of insurance; communications software recorded on CD-ROM for connecting to insurance services on an extranet

INSURANCE SERVICES, NAMELY, RISK MANAGEMENT, CLAIMS ADMINISTRATION AND LOSS PREVENTION

EDUCATION AND TRAINING SERVICES, NAMELY, TECHNICAL EDUCATION, SUPPORT AND TRAINING IN THE FIELDS OF COMPUTERS, COMPUTER NETWORKS, COMPUTER SOFTWARE AND COMPUTER HARDWARE AND GLOBAL COMPUTER INFORMATION NETWORKS

online analytical processing software (OLAP), namely, software which enables users to quickly analyze information that has been summarized into multidimensional views and/or data reports; computer programs for automation and scheduling of data transfer from multiple sources; computer software for use in accessing, analyzing and personalizing decision making information, business modelling trends and performance management; computer software for use in tracking performance of an organization¿...

computer software for use in accessing, analyzing and personalizing decision making information, business modelling trends and performance management