Printed instructional, educational, and teaching materials in the field of education regarding communication tactics, namely, regarding a tactic for improving communication between healthcare professionals and patients

Books in the field of memory training activities sold as a unit with two and three dimensional positionable figures; Educational publications, namely, training manuals in the field of patient communication and clinical skills; Printed material, namely, surveys and assessments in the field of educator training and performance; Printed training materials in the field of communication and clinical skills