Development and dissemination of educational materials, both original and of others, within a wide variety of fields

Web based,and database driven call/knowledge management computer and Internet software package created and used by H&T Technical Support and Software Engineers to prioritize, track, and manage technical support calls and contacts.; Web based,and database driven call/knowledge management computer and Internet software package created and used by H&T Technical Support and Software Engineers to prioritize, track, and manage technical support calls and contacts.