integrated suite of software applications for client's business processes supporting sales, marketing, customer service, quality and office productivity tools, including an executive information system providing timely access to key business indicators known as meters

computer hardware and software consulting services

providing financial information by telephone

Online web site which provides as a service to other companies-- online helpcenters, knowledge base, e-mail, FAQ's and related aspects of customer service solutions, including hosting of the solutions on the HelpCenterscom web site; and related software solutions to provide these services