Computer software for network systems integration; computer software for use with operational, business, and e-commerce support systems, namely software for sales force automation, order entry and order management, billing, provisioning, engineering, workflow management, workforce management, customer relationship management, facilities management, fault management, performance management, element management, trouble management, and geographic information systems

Business consultation services in the fields of operational support systems, business support systems, and e-commerce support systems for companies in the communications field