Computer software design; Customizing computer software; Providing temporary use of on-line non-downloadable software for creating searchable databases of information and data; Providing temporary use of on-line non-downloadable software for submitting complaints; Providing temporary use of on-line non-downloadable software for management of citizen requests; Providing temporary use of on-line non-downloadable software for management of code violations; Providing temporary use of on-line non-...