educational services, namely, providing non-downloadable online journals featuring user-generated educational and training content in the nature of technical guides, processes, and manuals in the fields of information technology; providing non-downloadable online journals featuring information on the subject of information technology

Non-downloadable software for management of information technology by customers; IT consulting services to support information technology management by customers

Computer software for use in the field of help desk and customer support

Computer software for use in the field of help desk and customer support