Software as a service (SaaS) featuring software for use in automating, streamlining, and optimizing work processes; application service provider services (ASP) featuring software for use in automating, streamlining, and optimizing work processes; cloud computing featuring software, for use in automating, streamlining, and optimizing work processes; platform as a service (PaaS) featuring computer software platforms for use in automating, streamlining, and optimizing work processes