Software as a service [SaaS] featuring software for use in automating, streamlining, and optimizing work processes; application service provider services (ASP) featuring software for use in automating, streamlining, and optimizing work processes; cloud computing featuring software, for use in automating, streamlining, and optimizing work processes; platform as a service [PaaS] featuring computer software platforms for use in automating, streamlining, and optimizing work processes