Printed instructional and teaching materials and printed materials, namely coursebooks, workbooks, manuals and assessment tests, all on the subject of general business skills, namely, business finance and accounting, client account management and customer service, business plan writing, sales strategies and sales proposal development, internal relationship management, leadership and team performance and skills, and utility industry, customized industry and technical knowledge

Teaching and educational services, namely, conducting workshops, seminars, training classes and courses and individual training, all in the field of general business skills, namely, business finance, client account management and customer service, business plan writing, sales strategies and sales proposal development, internal relationship management, leadership and team performance and skills, and utility industry, customized industry and technical knowledge skills

[ Educational software featuring instruction in general business skills, namely, business finance, client account management and customer service, business plan writing, sales strategies and sales proposal development, internal relationship management, leadership and team performance and skills, and utility industry, customized industry and technical knowledge skills; computer software for word processing and spreadsheets to assist in teaching and consulting in the field of general business s...