END USER SOFTWARE CAPABLE OF RUNNING BOTH OFFLINE OR CONNECTED VIA A NETWORK TO A CENTRALIZED DATABASE ON THE INTERNET THAT IS FOR STORING, RETRIEVING, SYNCHRONIZING, AND SHARING THE FOLLOWING BUSINESS INFORMATION WITHIN AND BETWEEN ORGANIZATIONS - SCHEDULES, CONTACTS, TASKS, INSTANT MESSAGES, ELECTRONIC MAIL, CALL JOURNALS, FAVORITE WEB ADDRESSES, REMINDER NOTIFICATIONS, AND PERSONAL FILES