Platform as a service (PaaS) services featuring computer software platforms for users to design and deliver personalized and interactive communications to customers and for use in monitoring, reporting, and measuring customer response to receipt of personalized and interactive communications; Software as a service (SaaS) services featuring software for users to design and deliver personalized and interactive communications to customers and for use in monitoring, reporting, and measuring custo...

Communication management software, namely, downloadable computer software for use in designing, delivering and monitoring customer communications

communicaton management software for generating business reports