[ Educational services, namely, classes and seminars in the field of using software for managing computer networks and systems; providing training in the field of software for managing computer networks and systems ]

providing temporary use of non-downloadable computer Software that automates enterprise services, namely, a web-based self-service portal for reporting IT problems, a web-based service desk for managing service requests and incident reports, and identity management for governing access to multiple enterprise services; providing temporary use of non-downloadable Computer software for use in managing computer systems and networks and data processing