Physical storage of documents; Physical storage of electronically-stored documents

Computer software for manipulating a single base of information within an insurance or financial services organization in multiple ways, namely, accessing information for reference, training, and employee job performance and business decision support and for maintaining that single base of information by readily adding and editing its content by clerical staff

document reproduction services

ELECTRONIC PUBLISHING SYSTEM COMPRISING A COMPUTER WORK STATION WITH A COMPUTER PROGRAM

instructional materials; printed booklets

DOCUMENT PREPARATION SERVICES, WORD PROCESSING SERVICES, SELF HELP LEGAL FORM KIT, INSTRUCTIONAL MATERIALS, PRINTED BOOKLETS

legal document preparation in the nature of word processing

Digital text comparator comprised of computer hardware and downloadable computer software used to compare documents and detect errors; downloadable computer software for proofreading

CERTIFYING THAT A PERSON OR BUSINESS OFFERING SERVICES TO THE PUBLIC HAS THE NECESSARY DOCUMENTATION FOR THAT SERVICE OR BUSINESS, NAMELY, INSURANCE, LICENSES AND A MINIMUM NUMBER OF COMPLAINTS