business information services, namely, tracking data and providing survey and benchmarking services for others to measure performance and customer and employee satisfaction, improve quality and compliance, evaluate referral sources, and control costs

business information services, namely, tracking data and providing survey and benchmarking services for others to measure performance and customer and employee satisfaction, improve quality and compliance, evaluate referral sources, and control costs

Information services, namely, providing survey services for others via mailed and Internet survey products in order to measure customer and employee satisfaction