computer software for capturing and recording voice and data in electronic multimedia communications and interactions, and computer hardware for use in connection therewith; software for the identification, automation, reporting, and evaluation of data generated by computer telephony systems, and computer hardware for use in connection therewith; software and hardware for telecommunications systems, namely, computer desktop and server based platforms integrating telephony hardware and compute...

computer software for capturing and recording voice and data in electronic multimedia communications and interactions, and computer hardware for use in connection therewith; software for the identification, automation, reporting, and evaluation of data generated by computer telephony systems, and computer hardware for use in connection therewith; software and hardware for telecommunications systems, namely, computer desktop and server based platforms integrating telephony hardware and compute...