CUSTOMER RULES BASED
SOFTWARE, for organizing, directing and controlling communication, information, tasks, and interactions among computer related devices and persons; namely, computer software for providing and controlling customer's profiling and decision logic to manage relationships between call center operations and the user, for providing and controlling decision trees and paths for guiding the user in establishing parameters for call center operations, for organizing information, for directing information...
Abandoned · April 27, 1998 · 75474929 ·