Software as a service (SAAS) services featuring software for use in digital messaging

Business consulting services in the field of digital messaging solutions for others

Downloadable computer application software for personal computers, namely, software for use in digital messaging; Downloadable software in the nature of a mobile application for digital messaging

Computer software for allowing web-based interaction, namely, instant messaging, electronic mail and wireless interactive messaging

Downloadable computer programs, namely an interactive natural language processing knowledge base used to build and customize interactive conversational mechanisms which assist, answer questions and provide information to customers via web sites, for use in real-time Internet relay communications platforms

Downloadable computer programs, namely an interactive natural language processing knowledge base for use by customer service web sites, for assisting users by providing information to answer consumer questions in the field of customer service and automatically connecting users to a customer service representative, for use in real-time Internet, telephone and short messaging service (SMS) network communications platforms