Downloadable software in the field of customer interaction management, namely software for the storage and subsequent transmission of messages via telephone, electronic mail, co-browsing, chat, virtual help call center and other methods of transmission via a global computer network for use by call centers

Software as a service (SAAS) services featuring software for sales management, generating improved sales through increased customer referrals and business contacts, assisting users in keeping track of and in touch with their personal and professional contacts, and expanding users business networks through the sharing of contacts and contact information