COMPUTER SOFTWARE, NAMELY, CUSTOMER INFORMATION SYSTEM FOR THE PURPOSE OF TRACKING CUSTOMER INFORMATION AND RECORDS; DATABASE MANAGEMENT SOFTWARE, WHICH IS PREPACKAGED OR DOWNLOADABLE FROM A GLOBAL COMPUTER NETWORK OR VIA TELECOMMUNICATIONS LINKS, FOR USE IN THE MANAGEMENT OF UTILITIES SERVICES IN THE ENERGY, WATER AND UTILITIES FIELDS, FEATURING PRICING AND BILLING, CUSTOMER RECORD MANAGEMENT, STORAGE, MANIPULATION AND DATA QUERY CAPABILITIES, REPORT GENERATION, DATA ANALYSIS, AND EVENT NOTI...

INTERFACING AND INTEGRATING INFORMATION SYSTEMS, NAMELY, INTEGRATING COMPUTER INFORMATION INTO A FORM USEABLE BY UTILITIES' CUSTOMERS AND CLIENTS

MANAGING AND TRACKING CUSTOMER CREDIT RECORDS, NAMELY, CREDIT RATING, CREDIT PERFORMANCE, CREDIT ACTIONS OR SUSPENSIONS ON CUSTOMER ACCOUNTS

MARKETING ANALYSIS N THE UTILITIES INDUSTRY; BILLING SERVICES FOR OTHERS, NAMELY, CALCULATING, PROCESSING, PRINTING AND MAILING STATEMENTS AND INVOICES, AND COLLECTING PAYMENTS; CUSTOMER RECORD MANAGEMENT FOR OTHERS IN THE UTILITY INDUSTRY, NAMELY, MONITORING CUSTOMER ACCOUNT ACTIVITY, CUSTOMER CREDIT ACTIONS, CUSTOMER SERVICE ORDERS, AND CUSTOMER PAYMENTS; EQUIPMENT INVENTORY AND MAINTENANCE TRACKING FOR OTHERS IN THE UTILITIES INDUSTRY; MERCHANDISING SERVICES AND INVENTORY SERVICES IN THE U...