Blank data storage media for recording computer programs, namely, CD-ROMs and DVDs; audio, video or sound recordings featuring material in the field of Customer Management(CM) and Customer Relationship Management (CRM); audio, video or sound recordings in the form of discs featuring material in the field of Customer Management(CM) and Customer Relationship Management (CRM); pre-recorded CDs featuring material in the field of Customer Management (CM) and Customer Relationship Management (CRM);...