Banjos; Bass guitars; Bassoon; Bongo drums; Capos; Cellos; Clarinets; Cornets; Cymbal sticks; Cymbals; Drums; Electric basses; Erhu (a two-stringed bowed musical instrument); Harpsichords; Kettledrums; Oriental harps; Pianos; Piccolos; Timpani; Violins; Zithers

BUSINESS CONSULTATION SERVICES, NAMELY, ASSISTING OTHERS IN THE FACILITATION, PLANNING, IMPLEMENTATION, OPERATION AND MANAGEMENT OF CUSTOMER CONTACT CENTERS

Computer software, namely call management and routing applications, information management applications and call center distribution applications; computer hardware; computer peripherals; and manuals sold in connection therewith, all used to facilitate the planning, implementation, operation and management of customer contact centers