computer software for evaluating medical appropriateness; computer software to create databases that merge clinical and financial data; computer software to manage healthcare quality accreditation and regulatory requirements; network management computer software; computer software to operate clinical and marketing contact centers; computer software for managing medical resources and health care plans; computer software for use by managed care organizations to measure and improve performance; ...

Medical management services for healthcare providers and payors delivered through the Internet and through call centers, namely nurse triage services; and managed care services, namely utilization review and clinical criteria services