providing health and family care support, advocacy and information services via telephone and by means of a global computer network, namely, providing (1) information about health and medical care issues; (2) information about and assistance with selecting and using health benefit and managed care programs; and (3) assistance in finding and selecting elder care and child care resources

Providing advice regarding health care providers, namely, providing information about and referrals to health care providers to corporate clients and their employees and retirees via telephone and by means of a global computer network (in Class 35)