Scientific and technological services, namely, research and design services in the field of artificial intelligence; industrial analysis, industrial research and industrial design services in the field of artificial intelligence; design and development of computer hardware and software; Platform as a Service (PaaS) featuring computer software platforms for use in customer satisfaction analysis; providing software as a service (SaaS) services featuring software for analyzing and developing cus...

Downloadable software for use in customer experience management; Downloadable software for using artificial intelligence for analyzing customer and constituent data, developing customer insights, predicting customer behavior, optimizing customer engagement, personalizing customer experience, targeting prospective customers, analyzing markets, managing marketing data, creating targeted marketing and advertising campaigns, and managing customer relationships in the fields of marketing, advertis...