CallManager enables users to control and schedule IVR calling campaigns using a range of call criteria, such as calling windows, blackout days, and time zones; It also includes a real-time status monitor, along with the ability to watch calls in progress

Computer help desk software for tracking and organizing in-coming telephone calls and emails

COMPUTER TELEPHONY SYSTEM FOR USE WITH PERSONAL IDENTIFICATION NUMBER CARDS AND HAVING VOICEMAIL OUTDIALING, AND CALL CONFERENCING CAPABILITIES FOR WIRELINE AND WIRELESS MARKETS

software for optimizing of telephone call prices

computers, computer peripherals, magnetic coded cards, optical discs, and computer software for use in transmitting data and audio information between computers and telephone lines