computer system comprising of hardware and software utilizing telephony equipment to provide 2-way communication for inbound/outbound dialing and data management applications

telecommunications services, namely, a network service that provides dial-up and broadband network subscribers with incoming call notification while on-line on a network, voice messaging and call management options for accepting and/or rejecting voice, data and video calls without disconnecting from the network, multimedia call control functions, routing options, automated call deflection and computer telephony integration

Application service provider featuring application programming interface (API) software to configure the user's call flow in the operation of telephone call centers