Computer software and computer hardware for managing and monitoring customer communications and interactions via telephone, fax, email, voice mail, chat sessions, web call-back, and voice over Internet protocol

telecommunications services, namely, providing customized telecommunications network services for others

computer software for call center management

PERSONNEL SELECTION SERVICE UTILIZING NON-BIASED BIODATA CRITERIA TO SCREEN POTENTIAL CALL CENTER EMPLOYEES FOR THOSE WITH A HIGH PROBABILITY OF JOB SUCCESS

Electronic communications systems comprised of computer hardware and recorded software for the transmission of data between two points; Telecommunication switches; Data processors; Computer network adapters; VOIP phones; Digital video recorders; Communication hubs; Recorded computer programs using artificial intelligence for facial and speech recognition; Digital voice recorders; Recorded open-source computer software for database management,call center management,Customer relations managemen...

educational services, namely, conducting classes, seminars and workshops in the fields of teaching trainees in telecommunications operations and technology how to operate, maintain and repair electronic message call centers, and conducting classes, seminars and workshops in the fields of training telecommunications professionals how to teach telecommunications trainees the operation, maintenance and repair of electronic message call centers; operational and in-the-field training of telecommun...

education and training services related to the operation and management of telephone operations centers which receive a large volume of incoming calls

computer software for use with communications and telephone equipment for providing telephone call management and voice data integration including coordinated voice and data transfer, automated answering, conference and telemarketing functions

Computer software for managing and monitoring customer communications and interactions via telephone, fax, email, voice mail, chat sessions, web call-back, and voice over Internet protocol

Computer software for use in customer relationship management (CRM); Computer telephony software; Digital telephone platforms and software; Electronic equipment for point-of-sales (POS) systems, namely, point-of-sale terminals, bar code readers, optical readers, advertisement display monitors, keyboards, printers, scanners, radio transmitters, radio receivers, computer hardware, and computer operating software

ARRANGING AND CONDUCTING EXHIBITS SIMULATING A SUPPORT CENTER ENVIRONMENT FOR THE PURPOSE OF DISPLAYING AND PROMOTING A STATE OF THE ART CALL CENTER

telecommunication services, namely electronic transmission of voice, data and information

Computer software for managing call and contact center systems and operations that may be downloaded from a global computer network

Operation of telephone call centers for others; Telephone answering service

computer software for use in connection with an automatic call distribution system, and instruction manuals, sold as a unit