Downloadable non-fiction publications, namely, books, book chapters, journal articles, research reports, and case study reports, on a variety of topics comprised of text and graphic images, namely, photos, graphs, charts, tables, and graphic representations of models, processes, and techniques; downloadable non-fiction publications, namely, books, book chapters, journal articles, research reports, and case study reports, on a variety of topics featuring multi-media components, namely, text, a...