Downloadable electronic publications namely, books, magazines, handbooks, workbooks, booklets, newsletters, notices, brochures, pamphlets in the fields of business, media, engineering, science, technology, trades and apprenticeship

Educational and training services at the college level, namely, providing instruction in careers in science, technology and trades; offering opportunities to others to participate in * educational * research programs; provide instruction in customer service skills and techniques, [ providing customer service via telephone and electronic data communications, ] fostering teamwork and interpersonal skills among personnel working in the field of customer service, telephone sales skills and techni...