Training and development, namely, designing and providing training on health care quality, designing and providing training on using technology for quality improvement, designing and providing training on attaining quality certifications; developing quality assurance training for others

Business administration assistance; Business consulting and information services; Business data analysis; Business management; Information services relating to business matters; Total quality management services, namely, business management services for establishing business quality policy and determining business means for implementing those policies to improve customer satisfaction; all of the foregoing in providing services to a government body