computer software for use in customer relationship management, namely, a fully integrated suite of programs for use in marketing, sales force automation and after sales customer service; computer software for use in defining and measuring a marketing program for small and medium businesses which tracks marketing campaigns, marketing events and sales leads generated together with instruction manuals sold as a unit therewith; computer software package for use in sales force automation for small...

computer software for use in after sales customer service that covers various customer service requirements, namely, field repair, help desk and applications assistance together with instruction manuals sold as a unit therewith

computer software for use in defining and measuring a marketing program for small and medium businesses, namely, for use in tracking marketing campaigns, marketing events and sales leads generated together with instruction manuals sold as a unit therewith

computer software for use in customer relationship management, namely, a fully integrated suite of programs for use in marketing, sales force automation and after sales customer service

computer software package for use in sales force automation for small and medium businesses for use in tracking sales activities together with instruction manuals sold as a unit therewith