Customer relationship management services, namely, customer care and customer support services, namely, providing product information, answering customer questions and inquiries, and order processing, all via a global computer network, telephone, fax, e-mail, Web chat, Web callback, voice over Internet protocol, and video over Internet protocol; operation and management of telephone call centers for others; customer administrative back office support services, namely, business management of s...

DRYER UNITS AND PARTS THEREFOR USED IN THE GRAPHICS INDUSTRY FOR ACCELERATED DRYING OF INKS AND OTHER COATINGS