OPERATING ON-LINE MARKETPLACE FEATURING APPLICATIONS FOR MANAGEMENT OF CONTACT CENTERS AND OTHER CUSTOMER SERVICE AND CUSTOMER EXPERIENCE MANAGEMENT INFRASTRUCTURES, NAMELY, GAMIFICATION, WORKFORCE MANAGEMENT AND SPEECH RECOGNITION AND ANALYTICS APPLICATIONS, MARKETING MANAGEMENT APPLICATIONS, AND BUSINESS INTELLIGENCE APPLICATIONS

OPERATING ON-LINE MARKETPLACE FEATURING APPLICATIONS FOR MANAGEMENT OF CONTACT CENTERS AND OTHER CUSTOMER SERVICE AND CUSTOMER EXPERIENCE MANAGEMENT INFRASTRUCTURES, WORKFORCE MANAGEMENT AND SPEECH RECOGNITION AND ANALYTICS, AS WELL AS MARKETING MANAGEMENT APPLICATIONS

Computer software products, namely, enterprise management software, information management and application development software, and business application software