Computer monitoring service which tracks application software performance, performs periodic maintenance and provides reports and alerts concerning such performance; Computer monitoring service which tracks hardware performance and processes and sends out historical reports and alerts

BUSINESS MANAGEMENT AND CONSULTING SERVICES REGARDING MONITORING THE PERFORMANCE OF MULTI-USER SYSTEMS; BUSINESS MANAGEMENT AND CONSULTING SERVICES, NAMELY PREPARATION OF BUSINESS REPORTS; PREPARATION OF BUSINESS REPORTS AND BUSINESS INFORMATION VIA A GLOBAL COMPUTER NETWORK

computer programs and accompanying instructional manuals for automated search and identification of subjects contained within each document of a user's database