KAYAKO Trademark

Trademark Overview

On Tuesday, December 8, 2015, a trademark application was filed for KAYAKO with the United States Patent and Trademark Office. The USPTO has given the KAYAKO trademark a serial number of 86842185. The federal status of this trademark filing is REGISTERED AND RENEWED as of Friday, November 14, 2025. This trademark is owned by Kayako Ltd.. The KAYAKO trademark is filed in the Computer & Software Services & Scientific Services category with the following description:

Software as a service (SAAS) services featuring software for customer relationship management (CRM), customer support services, customer services, helpdesk automation, tech support ticketing and ticket management, email management, communication with customers, live chat with customers, documenting communication with customers, uptime reporting, self-service troubleshooting, knowledge management and product documentation, and customer satisfaction surveys and ratings
kayako

General Information

Serial Number86842185
Word MarkKAYAKO
Filing DateTuesday, December 8, 2015
Status800 - REGISTERED AND RENEWED
Status DateFriday, November 14, 2025
Registration Number5007426
Registration DateTuesday, July 26, 2016
Mark Drawing4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateTuesday, May 10, 2016

Trademark Statements

Goods and ServicesSoftware as a service (SAAS) services featuring software for customer relationship management (CRM), customer support services, customer services, helpdesk automation, tech support ticketing and ticket management, email management, communication with customers, live chat with customers, documenting communication with customers, uptime reporting, self-service troubleshooting, knowledge management and product documentation, and customer satisfaction surveys and ratings

Classification Information

International Class042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software.
US Class Codes100, 101
Class Status Code6 - Active
Class Status DateFriday, December 11, 2015
Primary Code042
First Use Anywhere DateTuesday, November 30, 2004
First Use In Commerce DateTuesday, November 30, 2004

Trademark Owner History

Party NameESW OPERATIONS, LLC
Party Type33 - New Owner After Registration
Legal Entity Type16 - Limited Liability Company
AddressAUSTIN, TX 78741
Party NameESW OPERATIONS, LLC
Party Type32 - New Owner After Registration
Legal Entity Type16 - Limited Liability Company
AddressLAKEWAY, TX 78732
Party NameESW TECHNOLOGIES FZ-LLC
Party Type31 - New Owner After Registration
Legal Entity Type99 - Other
AddressMEDIA CITY, DUBAI
AE
Party NameKayako Ltd.
Party Type30 - Original Registrant
Legal Entity Type03 - Corporation
AddressLONDON EC1M7AD
GB
Party NameKayako Ltd.
Party Type20 - Owner at Publication
Legal Entity Type03 - Corporation
AddressLondon EC1M7AD
GB
Party NameKayako Ltd.
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressLondon EC1M7AD
GB

Trademark Events

Event DateEvent Description
Friday, December 11, 2015NEW APPLICATION ENTERED
Friday, December 11, 2015NEW APPLICATION OFFICE SUPPLIED DATA ENTERED
Monday, February 29, 2016TEAS CHANGE OF CORRESPONDENCE RECEIVED
Friday, March 25, 2016ASSIGNED TO EXAMINER
Monday, March 28, 2016APPROVED FOR PUB - PRINCIPAL REGISTER
Wednesday, April 20, 2016NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
Tuesday, May 10, 2016PUBLISHED FOR OPPOSITION
Tuesday, May 10, 2016OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
Tuesday, July 26, 2016REGISTERED-PRINCIPAL REGISTER
Wednesday, July 5, 2017TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Wednesday, July 5, 2017ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Friday, January 12, 2018TEAS CHANGE OF CORRESPONDENCE RECEIVED
Wednesday, April 15, 2020TEAS CHANGE OF OWNER ADDRESS RECEIVED
Wednesday, April 15, 2020TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Wednesday, April 15, 2020ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Wednesday, April 15, 2020TEAS CHANGE OF DOMESTIC REPRESENTATIVES ADDRESS
Wednesday, April 15, 2020TEAS CHANGE OF CORRESPONDENCE RECEIVED
Wednesday, April 15, 2020APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
Monday, June 8, 2020REVIEW OF CORRESPONDENCE COMPLETE - ADDRESS UPDATED
Monday, July 26, 2021COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
Monday, July 26, 2021TEAS SECTION 8 & 15 RECEIVED
Wednesday, August 4, 2021AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
Monday, November 1, 2021CASE ASSIGNED TO POST REGISTRATION PARALEGAL
Monday, November 1, 2021POST REGISTRATION ACTION MAILED - SEC. 8 & 15
Tuesday, November 2, 2021TEAS RESPONSE TO OFFICE ACTION-POST REG RECEIVED
Monday, November 29, 2021REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
Monday, November 29, 2021NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
Thursday, November 21, 2024TEAS CHANGE OF OWNER ADDRESS RECEIVED
Thursday, November 21, 2024APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED
Thursday, November 21, 2024TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED
Thursday, November 21, 2024ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED
Thursday, November 21, 2024TEAS CHANGE OF CORRESPONDENCE RECEIVED
Thursday, November 21, 2024TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS
Saturday, July 26, 2025COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
Monday, July 28, 2025TEAS SECTION 8 & 9 RECEIVED
Thursday, August 21, 2025AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
Tuesday, September 2, 2025ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Thursday, November 13, 2025CASE ASSIGNED TO POST REGISTRATION PARALEGAL
Friday, November 14, 2025REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
Friday, November 14, 2025REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)
Friday, November 14, 2025NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED
Monday, December 1, 2025AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP

Related Keywords

kayako management customer services customers communication software support service self troubleshooting