| Serial Number | 87103717 |
| Word Mark | K |
| Filing Date | Thursday, July 14, 2016 |
| Status | 702 - SECTION 8 & 15 - ACCEPTED AND ACKNOWLEDGED |
| Status Date | Tuesday, August 9, 2022 |
| Registration Number | 5146220 |
| Registration Date | Tuesday, February 21, 2017 |
| Mark Drawing | 3 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, December 6, 2016 |
| Indication of Colors claimed | Color is not claimed as a feature of the mark. |
| Description of Mark | The mark consists of the stylistic representation of the letter "K" utilizing a top line, a bottom line, and a left line, with a pair of upward arcs extending from the left line to the top line, and a pair of downward arcs extending from the left line to the bottom line. |
| Pseudo Mark | KAYAKO |
| Goods and Services | Software as a service (SAAS) services featuring software for customer relationship management (CRM), customer support services, customer services, helpdesk automation, tech support ticketing and ticket management, email management, communication with customers, live chat with customers, documenting communication with customers, uptime reporting, self-service troubleshooting, knowledge management and product documentation, and customer satisfaction surveys and ratings |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, July 20, 2016 |
| Primary Code | 042 |
| First Use Anywhere Date | Monday, July 4, 2016 |
| First Use In Commerce Date | Monday, July 4, 2016 |
| Party Name | ESW OPERATIONS, LLC |
| Party Type | 33 - New Owner After Registration |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | AUSTIN, TX 78741 |
| Party Name | ESW OPERATIONS, LLC |
| Party Type | 32 - New Owner After Registration |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | LAKEWAY, TX 78732 |
| Party Name | ESW TECHNOLOGIES FZ-LLC |
| Party Type | 31 - New Owner After Registration |
| Legal Entity Type | 99 - Other |
| Address | MEDIA CITY, DUBAI AE |
| Party Name | Kayako Ltd. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | LONDON EC1M7AD GB |
| Party Name | Kayako Ltd. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | London EC1M7AD GB |
| Party Name | Kayako Ltd. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | London EC1M7AD GB |
| Event Date | Event Description |
| Monday, July 18, 2016 | NEW APPLICATION ENTERED |
| Wednesday, July 20, 2016 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Thursday, July 21, 2016 | NOTICE OF DESIGN SEARCH CODE E-MAILED |
| Tuesday, October 25, 2016 | ASSIGNED TO EXAMINER |
| Thursday, October 27, 2016 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, November 16, 2016 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, December 6, 2016 | PUBLISHED FOR OPPOSITION |
| Tuesday, December 6, 2016 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, February 21, 2017 | REGISTERED-PRINCIPAL REGISTER |
| Wednesday, July 5, 2017 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Wednesday, July 5, 2017 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Thursday, January 11, 2018 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Wednesday, April 15, 2020 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Wednesday, April 15, 2020 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Wednesday, April 15, 2020 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Wednesday, April 15, 2020 | TEAS CHANGE OF DOMESTIC REPRESENTATIVES ADDRESS |
| Wednesday, April 15, 2020 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Wednesday, April 15, 2020 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Monday, June 8, 2020 | REVIEW OF CORRESPONDENCE COMPLETE - ADDRESS UPDATED |
| Wednesday, August 4, 2021 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Monday, February 21, 2022 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Monday, February 21, 2022 | TEAS SECTION 8 & 15 RECEIVED |
| Tuesday, August 9, 2022 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Tuesday, August 9, 2022 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
| Tuesday, August 9, 2022 | NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED |
| Thursday, November 21, 2024 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Thursday, November 21, 2024 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Thursday, November 21, 2024 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Thursday, November 21, 2024 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Thursday, November 21, 2024 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Thursday, November 21, 2024 | TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS |
| Thursday, August 21, 2025 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Tuesday, September 2, 2025 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Monday, December 1, 2025 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |