| Goods and Services | Technology advisory services, namely, information technology (IT) assessment services related to identifying new computer hardware and software systems to be added to an enterprise's application environment and identifying potential retirement opportunities for existing computer hardware and software systems in an enterprise's application environment, IT integration services related to the integration of IT systems and processes among separate companies, supply chain assessment services related to the identification of improvement areas, design solutions and recommendations to improve an enterprise's supply chain infrastructure, enterprise service management services related to improving an enterprise's infrastructure to improve delivery of services to internal and external customers of the enterprise, global roll-out services related to providing staggered training, standardization of global business processes, and standardized reporting of business processes, business process re-engineering services related to designing and implementing processes to reengineer the business processes in an enterprise, IT roadmapping services related to providing recommendations to plan for the future needs of an enterprise's infrastructure and application environment, and enterprise data management services related to improving an enterprise's data management and governance practices; Cloud-based computing services in the nature of providing temporary use of non-downloadable cloud-based software for providing cloud-based sales support applications, cloud-based ERP application services, cloud-based customer service applications, cloud-based financial services, cloud-based Human Capital Management (HCM) platforms, cloud-based IT management services, cloud-based data integration services, cloud-based business intelligence and data analytics platforms, cloud-based information management platforms, and cloud-based IT operations management; Application service provider (ASP) featuring software for use in enterprise application services for providing installation and upgrading enterprise applications in an enterprise, testing and training services for enterprise applications, and integration with existing business solutions in the enterprise; Testing of computer software services related to providing testing of enterprise applications, manual and automated testing of cloud applications, testing of an enterprise's custom applications, testing of mobile applications across different hardware platforms, and performance testing to identify bugs and performance bottlenecks in enterprise and customer applications, and providing testing of computers as a service; IT integration services in the nature of development and integration services related to web portal design, development and maintenance, content management for web sites, development of custom applications for an enterprise, integration of data from multiple different sources in an enterprise, and planning, designing and engineering mobility applications for optimizing operations in an enterprise; Consulting services related to recovery of computer data and recovery of computer data analytics services; Computer technical support services, namely, infrastructure and database services related to system monitoring, system administration, maintenance of service level agreements, periodic backups and restore and security surveillance, helpdesk services, database administration support services, enterprise application support services related to providing upgrades and manual and automated testing, cloud application support services related to providing upgrades and manual and automated testing, and custom application support services related to providing upgrades and manual and automated testing |
