| Serial Number | 87304803 |
| Word Mark | IVR2CHAT |
| Filing Date | Tuesday, January 17, 2017 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, April 5, 2024 |
| Registration Number | 5298518 |
| Registration Date | Tuesday, September 26, 2017 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | Telecommunications services, namely, the electronic transmission of data by voice and speech activated operation by others of a computer through means of voice commands |
| Pseudo Mark | IVR TO CHAT |
| Goods and Services | Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle |
| Goods and Services | Developing, managing, and maintaining enterprise-grade, integrated speech customer contact software applications |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, April 5, 2024 |
| Primary Code | 038 |
| First Use Anywhere Date | Tuesday, December 31, 2013 |
| First Use In Commerce Date | Tuesday, December 31, 2013 |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, April 5, 2024 |
| Primary Code | 035 |
| First Use Anywhere Date | Tuesday, December 31, 2013 |
| First Use In Commerce Date | Tuesday, December 31, 2013 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, April 5, 2024 |
| Primary Code | 042 |
| First Use Anywhere Date | Tuesday, December 31, 2013 |
| First Use In Commerce Date | Tuesday, December 31, 2013 |
| Party Name | [24]7.AI, INC. |
| Party Type | 31 - New Owner After Registration |
| Legal Entity Type | 03 - Corporation |
| Address | SAN JOSE, CA 95124 |
| Party Name | 24/7 Customer, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Campbell, CA 95008 |
| Party Name | 24/7 Customer, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Campbell, CA 95008 |
| Event Date | Event Description |
| Wednesday, April 12, 2017 | ASSIGNED TO EXAMINER |
| Friday, January 20, 2017 | NEW APPLICATION ENTERED |
| Wednesday, January 25, 2017 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Thursday, January 26, 2017 | NOTICE OF PSEUDO MARK E-MAILED |
| Tuesday, April 25, 2017 | EXAMINERS AMENDMENT -WRITTEN |
| Tuesday, April 25, 2017 | EXAMINERS AMENDMENT E-MAILED |
| Tuesday, April 25, 2017 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Tuesday, April 25, 2017 | EXAMINER'S AMENDMENT ENTERED |
| Wednesday, April 26, 2017 | APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER |
| Tuesday, June 6, 2017 | ASSIGNED TO LIE |
| Wednesday, June 7, 2017 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Tuesday, June 20, 2017 | WITHDRAWN FROM PUB - OG REVIEW QUERY |
| Thursday, July 6, 2017 | PREVIOUS ALLOWANCE COUNT WITHDRAWN |
| Tuesday, August 1, 2017 | NON-FINAL ACTION WRITTEN |
| Tuesday, August 1, 2017 | NON-FINAL ACTION E-MAILED |
| Tuesday, August 1, 2017 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Tuesday, August 15, 2017 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Tuesday, August 15, 2017 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, August 16, 2017 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, August 22, 2017 | APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER |
| Tuesday, August 22, 2017 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Tuesday, September 26, 2017 | REGISTERED-SUPPLEMENTAL REGISTER |
| Wednesday, June 20, 2018 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Monday, September 26, 2022 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Friday, April 5, 2024 | CANCELLED SEC. 8 (6-YR) |