INVENTING REAL CUSTOMER SERVICE Trademark

Trademark Overview


On Friday, January 18, 2013, a trademark application was filed for INVENTING REAL CUSTOMER SERVICE with the United States Patent and Trademark Office. The USPTO has given the INVENTING REAL CUSTOMER SERVICE trademark a serial number of 85826454. The federal status of this trademark filing is CANCELLED - SECTION 8 as of Friday, August 28, 2020. This trademark is owned by Contact Solutions, LLC. The INVENTING REAL CUSTOMER SERVICE trademark is filed in the Advertising, Business and Retail Services, Communication Services, and Computer & Software Services & Scientific Services categories with the following description:

Automated survey services

Consultation in the field of customer self-service automation services, namely, providing advice and consultation to clients on how to design and deploy automated contact and telecommunications systems; providing automated contact services through cloud computing, namely, inbound and outbound messaging services and electronic notification services, providing an online portal for supporting, managing, tracking and analyzing contact automation telecommunications systems

Providing customized integrated voice response (IVR) systems; computer telephony integration services
inventing real customer service

General Information


Serial Number85826454
Word MarkINVENTING REAL CUSTOMER SERVICE
Filing DateFriday, January 18, 2013
Status710 - CANCELLED - SECTION 8
Status DateFriday, August 28, 2020
Registration Number4469052
Registration DateTuesday, January 21, 2014
Mark Drawing4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateTuesday, November 5, 2013

Trademark Statements


Goods and ServicesAutomated survey services
Goods and ServicesConsultation in the field of customer self-service automation services, namely, providing advice and consultation to clients on how to design and deploy automated contact and telecommunications systems; providing automated contact services through cloud computing, namely, inbound and outbound messaging services and electronic notification services, providing an online portal for supporting, managing, tracking and analyzing contact automation telecommunications systems
Goods and ServicesProviding customized integrated voice response (IVR) systems; computer telephony integration services

Classification Information


International Class035 - Advertising; business management; business administration; office functions.
US Class Codes100, 101, 102
Class Status Code2 - Sec. 8 - Entire Registration
Class Status DateFriday, August 28, 2020
Primary Code035
First Use Anywhere DateThursday, May 31, 2012
First Use In Commerce DateThursday, May 31, 2012

International Class038 - Services allowing people to communicate with another by a sensory means.
US Class Codes100, 101, 104
Class Status Code2 - Sec. 8 - Entire Registration
Class Status DateFriday, August 28, 2020
Primary Code038
First Use Anywhere DateThursday, May 31, 2012
First Use In Commerce DateThursday, May 31, 2012

International Class042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software.
US Class Codes100, 101
Class Status Code2 - Sec. 8 - Entire Registration
Class Status DateFriday, August 28, 2020
Primary Code042
First Use Anywhere DateThursday, May 31, 2012
First Use In Commerce DateThursday, May 31, 2012

Trademark Owner History


Party NameContact Solutions, LLC
Party Type30 - Original Registrant
Legal Entity Type16 - Limited Liability Company
AddressReston, VA 20190

Party NameContact Solutions, LLC
Party Type20 - Owner at Publication
Legal Entity Type16 - Limited Liability Company
AddressReston, VA 20190

Party NameContact Solutions, LLC
Party Type10 - Original Applicant
Legal Entity Type16 - Limited Liability Company
AddressReston, VA 20190

Trademark Events


Event DateEvent Description
Friday, August 28, 2020CANCELLED SEC. 8 (6-YR)
Monday, January 21, 2019COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
Wednesday, August 2, 2017ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Wednesday, March 30, 2016ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Tuesday, January 21, 2014REGISTERED-PRINCIPAL REGISTER
Tuesday, November 5, 2013OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
Tuesday, November 5, 2013PUBLISHED FOR OPPOSITION
Wednesday, October 16, 2013NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED
Friday, September 27, 2013LAW OFFICE PUBLICATION REVIEW COMPLETED
Wednesday, September 25, 2013ASSIGNED TO LIE
Friday, September 13, 2013APPROVED FOR PUB - PRINCIPAL REGISTER
Friday, September 13, 2013TEAS/EMAIL CORRESPONDENCE ENTERED
Thursday, September 12, 2013CORRESPONDENCE RECEIVED IN LAW OFFICE
Thursday, September 12, 2013TEAS RESPONSE TO OFFICE ACTION RECEIVED
Tuesday, March 12, 2013NOTIFICATION OF NON-FINAL ACTION E-MAILED
Tuesday, March 12, 2013NON-FINAL ACTION E-MAILED
Tuesday, March 12, 2013NON-FINAL ACTION WRITTEN
Monday, March 4, 2013ASSIGNED TO EXAMINER
Thursday, January 24, 2013NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM
Tuesday, January 22, 2013NEW APPLICATION ENTERED IN TRAM