| Serial Number | 85826454 |
| Word Mark | INVENTING REAL CUSTOMER SERVICE |
| Filing Date | Friday, January 18, 2013 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, August 28, 2020 |
| Registration Number | 4469052 |
| Registration Date | Tuesday, January 21, 2014 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, November 5, 2013 |
| Goods and Services | Providing customized integrated voice response (IVR) systems; computer telephony integration services |
| Goods and Services | Consultation in the field of customer self-service automation services, namely, providing advice and consultation to clients on how to design and deploy automated contact and telecommunications systems; providing automated contact services through cloud computing, namely, inbound and outbound messaging services and electronic notification services, providing an online portal for supporting, managing, tracking and analyzing contact automation telecommunications systems |
| Goods and Services | Automated survey services |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, August 28, 2020 |
| Primary Code | 035 |
| First Use Anywhere Date | Thursday, May 31, 2012 |
| First Use In Commerce Date | Thursday, May 31, 2012 |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, August 28, 2020 |
| Primary Code | 038 |
| First Use Anywhere Date | Thursday, May 31, 2012 |
| First Use In Commerce Date | Thursday, May 31, 2012 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, August 28, 2020 |
| Primary Code | 042 |
| First Use Anywhere Date | Thursday, May 31, 2012 |
| First Use In Commerce Date | Thursday, May 31, 2012 |
| Party Name | Contact Solutions, LLC |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Reston, VA 20190 |
| Party Name | Contact Solutions, LLC |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Reston, VA 20190 |
| Party Name | Contact Solutions, LLC |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Reston, VA 20190 |
| Event Date | Event Description |
| Tuesday, January 22, 2013 | NEW APPLICATION ENTERED |
| Thursday, January 24, 2013 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Monday, March 4, 2013 | ASSIGNED TO EXAMINER |
| Tuesday, March 12, 2013 | NON-FINAL ACTION WRITTEN |
| Tuesday, March 12, 2013 | NON-FINAL ACTION E-MAILED |
| Tuesday, March 12, 2013 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Thursday, September 12, 2013 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Thursday, September 12, 2013 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Friday, September 13, 2013 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Friday, September 13, 2013 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, September 25, 2013 | ASSIGNED TO LIE |
| Friday, September 27, 2013 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Wednesday, October 16, 2013 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, November 5, 2013 | PUBLISHED FOR OPPOSITION |
| Tuesday, November 5, 2013 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, January 21, 2014 | REGISTERED-PRINCIPAL REGISTER |
| Wednesday, March 30, 2016 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Wednesday, August 2, 2017 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |
| Monday, January 21, 2019 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Friday, August 28, 2020 | CANCELLED SEC. 8 (6-YR) |
| Wednesday, February 18, 2026 | ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY |