| Serial Number | 86053043 |
| Word Mark | INTUITIVE CUSTOMER EXPERIENCE COMPANY |
| Filing Date | Friday, August 30, 2013 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, December 11, 2020 |
| Registration Number | 4527280 |
| Registration Date | Tuesday, May 6, 2014 |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Disclaimer with Predetermined Text | "CUSTOMER EXPERIENCE COMPANY" |
| Goods and Services | Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service |
| Goods and Services | Telecommunications services, namely, voice and speech activated operation by others of a computer through means of voice commands |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, December 11, 2020 |
| Primary Code | 035 |
| First Use Anywhere Date | Wednesday, March 20, 2013 |
| First Use In Commerce Date | Wednesday, March 20, 2013 |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, December 11, 2020 |
| Primary Code | 038 |
| First Use Anywhere Date | Wednesday, March 20, 2013 |
| First Use In Commerce Date | Wednesday, March 20, 2013 |
| Party Name | [24]7.AI, INC. |
| Party Type | 31 - New Owner After Registration |
| Legal Entity Type | 03 - Corporation |
| Address | SAN JOSE, CA 95124 |
| Party Name | 24/7 Customer, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Campbell, CA 95008 |
| Party Name | 24/7 Customer, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Campbell, CA 95008 |
| Event Date | Event Description |
| Friday, December 11, 2020 | CANCELLED SEC. 8 (6-YR) |
| Monday, May 6, 2019 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Wednesday, June 20, 2018 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Tuesday, May 6, 2014 | REGISTERED-SUPPLEMENTAL REGISTER |
| Tuesday, April 1, 2014 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Tuesday, April 1, 2014 | APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER |
| Tuesday, April 1, 2014 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, April 1, 2014 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Thursday, March 27, 2014 | ASSIGNED TO LIE |
| Friday, March 14, 2014 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Wednesday, October 2, 2013 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Wednesday, October 2, 2013 | NON-FINAL ACTION E-MAILED |
| Wednesday, October 2, 2013 | NON-FINAL ACTION WRITTEN |
| Wednesday, September 25, 2013 | ASSIGNED TO EXAMINER |
| Tuesday, September 10, 2013 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
| Tuesday, September 3, 2013 | NEW APPLICATION ENTERED IN TRAM |