INTERACTION ANALYZER Trademark

Trademark Overview

On Thursday, October 21, 2010, a trademark application was filed for INTERACTION ANALYZER with the United States Patent and Trademark Office. The USPTO has given the INTERACTION ANALYZER trademark a serial number of 85158120. The federal status of this trademark filing is REGISTERED AND RENEWED as of Thursday, September 22, 2022. This trademark is owned by Interactive Intelligence, Inc.. The INTERACTION ANALYZER trademark is filed in the Computer & Software Products & Electrical & Scientific Products category with the following description:

Computer software for reviewing and analyzing the content of communications, namely, phone calls, emails, web chats and text messages, for spotting keywords and phrases, evaluating script adherence, improving routing, detecting emotion, and assessing communication metrics, for customer service centers and call centers
interaction analyzer

General Information

Serial Number85158120
Word MarkINTERACTION ANALYZER
Filing DateThursday, October 21, 2010
Status800 - REGISTERED AND RENEWED
Status DateThursday, September 22, 2022
Registration Number4191288
Registration DateTuesday, August 14, 2012
Mark Drawing4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form
Published for Opposition DateTuesday, April 19, 2011

Trademark Statements

Goods and ServicesComputer software for reviewing and analyzing the content of communications, namely, phone calls, emails, web chats and text messages, for spotting keywords and phrases, evaluating script adherence, improving routing, detecting emotion, and assessing communication metrics, for customer service centers and call centers
Disclaimer with Predetermined Text"ANALYZER"

Classification Information

International Class009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus.
US Class Codes021, 023, 026, 036, 038
Class Status Code6 - Active
Class Status DateTuesday, October 26, 2010
Primary Code009
First Use Anywhere DateWednesday, November 30, 2011
First Use In Commerce DateWednesday, November 30, 2011

Trademark Owner History

Party NameGenesys Cloud Services, Inc.
Party Type32 - New Owner After Registration
Legal Entity Type03 - Corporation
AddressDaly City, CA 94014
Party NameINTERACTIVE INTELLIGENCE GROUP, INC.
Party Type31 - New Owner After Registration
Legal Entity Type03 - Corporation
AddressINDIANAPOLIS, IN 46278
Party NameInteractive Intelligence, Inc.
Party Type30 - Original Registrant
Legal Entity Type03 - Corporation
AddressIndianapolis, IN 46278
Party NameInteractive Intelligence, Inc.
Party Type20 - Owner at Publication
Legal Entity Type03 - Corporation
AddressIndianapolis, IN 46278
Party NameInteractive Intelligence, Inc.
Party Type10 - Original Applicant
Legal Entity Type03 - Corporation
AddressIndianapolis, IN 46278

Trademark Events

Event DateEvent Description
Thursday, September 22, 2022NOTICE OF ACCEPTANCE OF SEC. 8 & 9 - E-MAILED
Thursday, September 22, 2022REGISTERED AND RENEWED (FIRST RENEWAL - 10 YRS)
Thursday, September 22, 2022REGISTERED - SEC. 8 (10-YR) ACCEPTED/SEC. 9 GRANTED
Thursday, September 22, 2022CASE ASSIGNED TO POST REGISTRATION PARALEGAL
Thursday, May 19, 2022AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP
Monday, March 28, 2022TEAS SECTION 8 & 9 RECEIVED
Saturday, August 14, 2021COURTESY REMINDER - SEC. 8 (10-YR)/SEC. 9 E-MAILED
Tuesday, October 10, 2017NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED
Tuesday, October 10, 2017REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK.
Tuesday, October 10, 2017CASE ASSIGNED TO POST REGISTRATION PARALEGAL
Tuesday, September 12, 2017TEAS SECTION 8 & 15 RECEIVED
Tuesday, September 12, 2017TEAS CHANGE OF CORRESPONDENCE RECEIVED
Monday, August 14, 2017COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED
Wednesday, December 7, 2016ASSIGNMENT OF OWNERSHIP NOT UPDATED AUTOMATICALLY
Tuesday, August 14, 2012REGISTERED-PRINCIPAL REGISTER
Saturday, July 7, 2012NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED
Friday, July 6, 2012LAW OFFICE REGISTRATION REVIEW COMPLETED
Friday, June 29, 2012ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED
Thursday, June 7, 2012STATEMENT OF USE PROCESSING COMPLETE
Tuesday, May 15, 2012USE AMENDMENT FILED
Thursday, June 7, 2012CASE ASSIGNED TO INTENT TO USE PARALEGAL
Tuesday, May 15, 2012TEAS STATEMENT OF USE RECEIVED
Friday, December 16, 2011NOTICE OF APPROVAL OF EXTENSION REQUEST E-MAILED
Wednesday, December 14, 2011SOU EXTENSION 1 GRANTED
Wednesday, December 14, 2011SOU EXTENSION 1 FILED
Wednesday, December 14, 2011TEAS EXTENSION RECEIVED
Tuesday, June 14, 2011NOA E-MAILED - SOU REQUIRED FROM APPLICANT
Tuesday, April 19, 2011OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED
Tuesday, April 19, 2011PUBLISHED FOR OPPOSITION
Monday, March 14, 2011LAW OFFICE PUBLICATION REVIEW COMPLETED
Monday, March 14, 2011ASSIGNED TO LIE
Wednesday, February 23, 2011APPROVED FOR PUB - PRINCIPAL REGISTER
Tuesday, February 15, 2011TEAS/EMAIL CORRESPONDENCE ENTERED
Tuesday, February 15, 2011CORRESPONDENCE RECEIVED IN LAW OFFICE
Tuesday, February 15, 2011TEAS RESPONSE TO OFFICE ACTION RECEIVED
Sunday, February 6, 2011NOTIFICATION OF NON-FINAL ACTION E-MAILED
Sunday, February 6, 2011NON-FINAL ACTION E-MAILED
Sunday, February 6, 2011NON-FINAL ACTION WRITTEN
Tuesday, February 1, 2011ASSIGNED TO EXAMINER
Tuesday, October 26, 2010NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM
Monday, October 25, 2010NEW APPLICATION ENTERED IN TRAM

Related Keywords

analyzer interaction centers routing detecting improving script evaluating emotion adherence assessing service