| Serial Number | 87304793 |
| Word Mark | INTENT-DRIVEN ENGAGEMENT |
| Filing Date | Tuesday, January 17, 2017 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, January 5, 2024 |
| Registration Number | 5229823 |
| Registration Date | Tuesday, June 20, 2017 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | NOT AVAILABLE |
| Goods and Services | Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, January 5, 2024 |
| Primary Code | 035 |
| First Use Anywhere Date | Tuesday, June 21, 2016 |
| First Use In Commerce Date | Tuesday, June 21, 2016 |
| Party Name | [24]7.AI, INC. |
| Party Type | 31 - New Owner After Registration |
| Legal Entity Type | 03 - Corporation |
| Address | SAN JOSE, CA 95124 |
| Party Name | 24/7 Customer, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Campbell, CA 95008 |
| Party Name | 24/7 Customer, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Campbell, CA 95008 |
| Event Date | Event Description |
| Friday, January 20, 2017 | NEW APPLICATION ENTERED |
| Wednesday, January 25, 2017 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Wednesday, April 12, 2017 | ASSIGNED TO EXAMINER |
| Tuesday, April 25, 2017 | EXAMINERS AMENDMENT -WRITTEN |
| Tuesday, April 25, 2017 | EXAMINERS AMENDMENT E-MAILED |
| Tuesday, April 25, 2017 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Tuesday, April 25, 2017 | ASSIGNED TO LIE |
| Wednesday, April 26, 2017 | EXAMINER'S AMENDMENT ENTERED |
| Monday, May 1, 2017 | APPROVED FOR REGISTRATION SUPPLEMENTAL REGISTER |
| Thursday, May 18, 2017 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Tuesday, June 20, 2017 | REGISTERED-SUPPLEMENTAL REGISTER |
| Wednesday, June 20, 2018 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Monday, June 20, 2022 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Friday, January 5, 2024 | CANCELLED SEC. 8 (6-YR) |