| Serial Number | 78020394 |
| Word Mark | INTEGRI CEM |
| Filing Date | Wednesday, August 9, 2000 |
| Status | 602 - ABANDONED - FAILURE TO RESPOND OR LATE RESPONSE |
| Status Date | Friday, November 16, 2001 |
| Registration Number | 0000000 |
| Registration Date | NOT AVAILABLE |
| Mark Drawing | 3000 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | NOT AVAILABLE |
| Disclaimer with Predetermined Text | CUSTOMER EXPERIENCE MANAGEMENT |
| Description of Mark | The mark consists of the word 'INTEGRI' in lower case letters followed by a stylized 'T' with a 3-Dimensional representation of a sphere located on the right side of the 'T' followed by the letters 'CEM' in capital letters. The words 'MEASURE. REPORT & RECOMMEND' in lower case letters are located under the word 'INTEGRI' and the words 'CUSTOMER EXPERIENCE MANAGEMENT' in lower case letters are located under the letters 'CEM'. |
| Goods and Services | customer service call center related services, namely, management and staffing of customer service call centers and on-line customer interaction service centers for others; technical assistance in the design, implementation, installation and operation of customer service call centers and on-line customer interaction service centers; consultation in the field of the operation and management of customer service call centers and on-line customer interaction service centers; consultation concerning integration of products for use in managing and operating customer service call centers and on-line customer interaction service centers |
| Lining/Stippling Statement | The stippling is for shading purposes only. |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Monday, September 11, 2000 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | Excell Agent Services, L.L.C. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Tempe, AZ 85281 |
| Event Date | Event Description |
| Friday, November 16, 2001 | ABANDONMENT - FAILURE TO RESPOND OR LATE RESPONSE |
| Wednesday, November 7, 2001 | ASSIGNED TO EXAMINER |
| Tuesday, March 6, 2001 | NON-FINAL ACTION MAILED |
| Thursday, March 1, 2001 | ASSIGNED TO EXAMINER |
| Thursday, January 11, 2001 | ASSIGNED TO EXAMINER |