| Serial Number | 85556580 |
| Word Mark | INNOVATION LABS |
| Filing Date | Wednesday, February 29, 2012 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, October 16, 2020 |
| Registration Number | 4495317 |
| Registration Date | Tuesday, March 11, 2014 |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, April 16, 2013 |
| Disclaimer with Predetermined Text | "LABS" |
| Goods and Services | Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service |
| Goods and Services | Telecommunications services, namely, voice and speech activated operation by others of a computer through means of voice commands |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, October 16, 2020 |
| Primary Code | 035 |
| First Use Anywhere Date | Saturday, October 1, 2005 |
| First Use In Commerce Date | Saturday, October 1, 2005 |
| International Class | 038 - Services allowing people to communicate with another by a sensory means. |
| US Class Codes | 100, 101, 104 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, October 16, 2020 |
| Primary Code | 038 |
| First Use Anywhere Date | Saturday, October 1, 2005 |
| First Use In Commerce Date | Saturday, October 1, 2005 |
| Party Name | [24]7.AI, INC. |
| Party Type | 31 - New Owner After Registration |
| Legal Entity Type | 03 - Corporation |
| Address | SAN JOSE, CA 95124 |
| Party Name | 24/7 Customer, Inc. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Campbell, CA 95008 |
| Party Name | 24/7 Customer, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Campbell, CA 95008 |
| Party Name | 24/7 Customer, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Campbell, CA 95008 |
| Event Date | Event Description |
| Friday, October 16, 2020 | CANCELLED SEC. 8 (6-YR) |
| Monday, March 11, 2019 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Wednesday, June 20, 2018 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Tuesday, March 11, 2014 | REGISTERED-PRINCIPAL REGISTER |
| Wednesday, February 5, 2014 | NOTICE OF ACCEPTANCE OF STATEMENT OF USE E-MAILED |
| Tuesday, February 4, 2014 | LAW OFFICE REGISTRATION REVIEW COMPLETED |
| Thursday, January 30, 2014 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Tuesday, January 14, 2014 | STATEMENT OF USE PROCESSING COMPLETE |
| Tuesday, December 3, 2013 | USE AMENDMENT FILED |
| Saturday, January 4, 2014 | CASE ASSIGNED TO INTENT TO USE PARALEGAL |
| Tuesday, December 3, 2013 | TEAS STATEMENT OF USE RECEIVED |
| Monday, September 9, 2013 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Monday, September 9, 2013 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Tuesday, June 11, 2013 | NOA E-MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, April 16, 2013 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, April 16, 2013 | PUBLISHED FOR OPPOSITION |
| Wednesday, March 27, 2013 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Monday, March 11, 2013 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Tuesday, March 5, 2013 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Tuesday, March 5, 2013 | EXAMINER'S AMENDMENT ENTERED |
| Tuesday, March 5, 2013 | NOTIFICATION OF EXAMINERS AMENDMENT E-MAILED |
| Tuesday, March 5, 2013 | EXAMINERS AMENDMENT E-MAILED |
| Tuesday, March 5, 2013 | EXAMINERS AMENDMENT -WRITTEN |
| Friday, March 1, 2013 | PAPER RECEIVED |
| Wednesday, February 27, 2013 | AMENDMENT FROM APPLICANT ENTERED |
| Wednesday, February 27, 2013 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, February 19, 2013 | ASSIGNED TO LIE |
| Friday, February 15, 2013 | PAPER RECEIVED |
| Tuesday, November 20, 2012 | NOTIFICATION OF FINAL REFUSAL EMAILED |
| Tuesday, November 20, 2012 | FINAL REFUSAL E-MAILED |
| Tuesday, November 20, 2012 | FINAL REFUSAL WRITTEN |
| Thursday, November 1, 2012 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, October 31, 2012 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, October 31, 2012 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Friday, May 4, 2012 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Friday, May 4, 2012 | NON-FINAL ACTION E-MAILED |
| Friday, May 4, 2012 | NON-FINAL ACTION WRITTEN |
| Friday, April 27, 2012 | ASSIGNED TO EXAMINER |
| Thursday, March 8, 2012 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
| Saturday, March 3, 2012 | NEW APPLICATION ENTERED IN TRAM |