| Serial Number | 75285972 |
| Word Mark | INFRA WEB |
| Filing Date | Monday, May 5, 1997 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Saturday, March 3, 2007 |
| Registration Number | 2352248 |
| Registration Date | Tuesday, May 23, 2000 |
| Mark Drawing | 3T11 - Illustration: Drawing or design which also includes word(s) / letter(s) / number(s) |
| Published for Opposition Date | Tuesday, April 27, 1999 |
| Disclaimer with Predetermined Text | "WEB" |
| Goods and Services | Web browser-based computer software for customer support and technical support, namely, software which enables customers to request assistance and information; immediately assigns customer requests a number and provides customers with confirmation of this number; enables customers to review the status of their outstanding requests; and enables customers to use a data base to answer their own questions; Computer software which enables customer service representatives and support technicians who are using a web browser to log, manage, prioritize and escalate customer requests for assistance and information; define an organization's responsiveness to customer requests; create data bases and search for answers to customer requests; track the service history of computer network components; and record costs and time spent managing customer requests through to resolution |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Saturday, March 3, 2007 |
| Primary Code | 009 |
| First Use Anywhere Date | Sunday, November 30, 1997 |
| First Use In Commerce Date | Sunday, November 30, 1997 |
| Party Name | ENTERPRISE INFRA CORPORATION |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | SEAL BEACH, CA 90740 |
| Party Name | ENTERPRISE INFRA CORPORATION |
| Party Type | 21 - New Owner After Publication |
| Legal Entity Type | 03 - Corporation |
| Address | SEAL BEACH, CA 90740 |
| Party Name | Enterprise Help Desk Systems, Inc. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Seal Beach, CA 90740 |
| Party Name | Enterprise Help Desk Systems, Inc. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Seal Beach, CA 90740 |
| Event Date | Event Description |
| Saturday, March 3, 2007 | CANCELLED SEC. 8 (6-YR) |
| Monday, March 27, 2006 | CASE FILE IN TICRS |
| Tuesday, May 23, 2000 | REGISTERED-PRINCIPAL REGISTER |
| Wednesday, March 22, 2000 | ALLOWED PRINCIPAL REGISTER - SOU ACCEPTED |
| Wednesday, March 22, 2000 | STATEMENT OF USE PROCESSING COMPLETE |
| Tuesday, February 22, 2000 | ASSIGNED TO EXAMINER |
| Thursday, December 16, 1999 | USE AMENDMENT FILED |
| Tuesday, July 20, 1999 | NOA MAILED - SOU REQUIRED FROM APPLICANT |
| Tuesday, April 27, 1999 | PUBLISHED FOR OPPOSITION |
| Friday, March 26, 1999 | NOTICE OF PUBLICATION |
| Thursday, January 14, 1999 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Thursday, January 14, 1999 | ASSIGNED TO EXAMINER |
| Friday, December 4, 1998 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, October 5, 1998 | NON-FINAL ACTION MAILED |
| Tuesday, June 16, 1998 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, December 22, 1997 | NON-FINAL ACTION MAILED |
| Monday, December 22, 1997 | ASSIGNED TO EXAMINER |