| Serial Number | 85969641 |
| Word Mark | INFOSYS ASSISTEDGE |
| Filing Date | Tuesday, June 25, 2013 |
| Status | 710 - CANCELLED - SECTION 8 |
| Status Date | Friday, February 5, 2021 |
| Registration Number | 4558764 |
| Registration Date | Tuesday, July 1, 2014 |
| Mark Drawing | 5000 - Drawing with word(s) / letter(s) / number(s) in Stylized form |
| Published for Opposition Date | Tuesday, April 15, 2014 |
| Indication of Colors claimed | The color(s) blue, grey, and orange is/are claimed as a feature of the mark. |
| Description of Mark | The mark consists of the word "INFOSYS" in the color blue, with the word "ASSIST" in the color grey and the word "EDGE" in the color orange below the word "INFOSYS". |
| Goods and Services | Computer software for use in the field of call center operations, namely, software for managing, routing, and monitoring telephone calls and other inquiries between customers and customer service call centers and agents; computer software for use in the field of call center operations, namely, software for managing, tracking and reporting customer calls and inquiries; computer software for use in the field of call center operations, namely, software for communicating and facilitating the exchange of information between businesses and their customer service agents and call centers in real time; computer software for use in the field of call center operations, namely, software for remotely monitoring call centers; computer software for use in the field of call center operations, namely, software for enabling communication between call center managers and agents; computer software for use in the field of call center operations, namely, software for routing callers across multiple sites and multiple call center technologies; computer software for use in the field of call center operations, namely, software for facilitating customer self-help through interactive text, multimedia, online forums, and online communities; computer software for use in the field of call center operations, namely, software for managing customer loyalty programs; and computer software for use in the field of call center operations, namely, software for disseminating customer service messages to customers via SMS, email, telephone, and other electronic means |
| Goods and Services | Software as a service (SAAS) services featuring software in the field of call center management for operating and managing call centers; software as a service (SAAS) services featuring software for managing, routing, and monitoring telephone calls and other inquiries between customers and customer service call centers and agents; software as a service (SAAS) services featuring software for managing, tracking and reporting customer calls and inquiries; software as a service (SAAS) services featuring software for communicating and facilitating the exchange of information between businesses and their customer service agents and call centers in real time; software as a service (SAAS) services featuring software for remotely monitoring call centers; software as a service (SAAS) services featuring software for enabling communication between call center managers and agents; software as a service (SAAS) services featuring software for routing callers across multiple sites and multiple call center technologies; software as a service (SAAS) services featuring software for facilitating customer self-help through interactive text, multimedia, online forums, and online communities; software as a service (SAAS) services featuring software for managing customer loyalty programs; and software as a service (SAAS) services featuring software for disseminating customer service messages to customers via SMS, email, telephone, and other electronic means |
| Pseudo Mark | INFOSYS ASSIST EDGE |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, February 5, 2021 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 2 - Sec. 8 - Entire Registration |
| Class Status Date | Friday, February 5, 2021 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | Infosys Limited |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 03 - Corporation |
| Address | Bangalore 560100 IN |
| Party Name | Infosys Limited |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 03 - Corporation |
| Address | Bangalore 560100 IN |
| Party Name | Infosys Limited |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 03 - Corporation |
| Address | Bangalore 560100 IN |
| Event Date | Event Description |
| Friday, February 5, 2021 | CANCELLED SEC. 8 (6-YR) |
| Monday, July 1, 2019 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Thursday, November 13, 2014 | REVIEW OF CORRESPONDENCE COMPLETE - POWER OF ATTORNEY ENTERED |
| Tuesday, November 11, 2014 | TEAS WITHDRAWAL OF ATTORNEY RECEIVED-FIRM RETAINS |
| Tuesday, July 1, 2014 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, April 15, 2014 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, April 15, 2014 | PUBLISHED FOR OPPOSITION |
| Wednesday, March 26, 2014 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Friday, March 7, 2014 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Wednesday, March 5, 2014 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Saturday, February 8, 2014 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Saturday, February 8, 2014 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Monday, February 3, 2014 | ASSIGNED TO LIE |
| Thursday, January 23, 2014 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Saturday, July 27, 2013 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Saturday, July 27, 2013 | NON-FINAL ACTION E-MAILED |
| Saturday, July 27, 2013 | NON-FINAL ACTION WRITTEN |
| Tuesday, July 23, 2013 | ASSIGNED TO EXAMINER |
| Tuesday, July 9, 2013 | NOTICE OF PSEUDO MARK E-MAILED |
| Monday, July 8, 2013 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
| Friday, June 28, 2013 | NEW APPLICATION ENTERED IN TRAM |