| Serial Number | 88276818 |
| Word Mark | INCIDENT IQ |
| Filing Date | Friday, January 25, 2019 |
| Status | 702 - SECTION 8 & 15 - ACCEPTED AND ACKNOWLEDGED |
| Status Date | Wednesday, January 29, 2025 |
| Registration Number | 5838883 |
| Registration Date | Tuesday, August 20, 2019 |
| Mark Drawing | 4 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, June 4, 2019 |
| Goods and Services | Downloadable software application for providing a virtual help desk that supports and manages computer hardware, software and technology systems, provides a database for users to self-analyze and resolve performance issues, permits users to report issues to technical support personnel through a ticketing system and to track repairs, facilitates communications between users and technical support personnel, and permits leaders to track hardware inventory, analyze repairs, access history of problems and repairs, and generate various reports |
| NOT AVAILABLE | "INCIDENT" |
| Goods and Services | Providing temporary use of non-downloadable cloud-based software for providing a virtual help desk that supports and manages computer hardware, software and technology systems, provides a database for users to self-analyze and resolve performance issues, permits users to report issues to technical support personnel through a ticketing system and to track repairs, facilitates communications between users and technical support personnel, and permits leaders to track hardware, analyze repairs, access history of problems and repairs and generate various reports |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Sunday, February 17, 2019 |
| Primary Code | 009 |
| First Use Anywhere Date | Wednesday, June 1, 2016 |
| First Use In Commerce Date | Wednesday, June 1, 2016 |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Sunday, February 17, 2019 |
| Primary Code | 042 |
| First Use Anywhere Date | Wednesday, June 1, 2016 |
| First Use In Commerce Date | Wednesday, June 1, 2016 |
| Party Name | INCIDENT IQ, LLC |
| Party Type | 31 - New Owner After Registration |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | ATLANTA, GA 30316 |
| Party Name | Incident IQ, LLC |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Atlanta, GA 30312 |
| Party Name | Incident IQ, LLC |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Atlanta, GA 30312 |
| Party Name | Incident IQ, LLC |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 16 - Limited Liability Company |
| Address | Atlanta, GA 30312 |
| Event Date | Event Description |
| Tuesday, January 29, 2019 | NEW APPLICATION ENTERED |
| Sunday, February 17, 2019 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED |
| Monday, April 8, 2019 | ASSIGNED TO EXAMINER |
| Friday, April 12, 2019 | NON-FINAL ACTION WRITTEN |
| Friday, April 12, 2019 | NON-FINAL ACTION E-MAILED |
| Friday, April 12, 2019 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Tuesday, April 16, 2019 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Tuesday, April 16, 2019 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, April 17, 2019 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Thursday, April 18, 2019 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, May 1, 2019 | ASSIGNED TO LIE |
| Wednesday, May 1, 2019 | LAW OFFICE PUBLICATION REVIEW COMPLETED |
| Wednesday, May 15, 2019 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Tuesday, June 4, 2019 | PUBLISHED FOR OPPOSITION |
| Tuesday, June 4, 2019 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, August 20, 2019 | REGISTERED-PRINCIPAL REGISTER |
| Wednesday, February 21, 2024 | AUTOMATIC UPDATE OF ASSIGNMENT OF OWNERSHIP |
| Wednesday, May 22, 2024 | APPLICANT/CORRESPONDENCE CHANGES (NON-RESPONSIVE) ENTERED |
| Wednesday, May 22, 2024 | TEAS CHANGE OF OWNER ADDRESS RECEIVED |
| Wednesday, May 22, 2024 | ATTORNEY/DOM.REP.REVOKED AND/OR APPOINTED |
| Wednesday, May 22, 2024 | TEAS REVOKE/APP/CHANGE ADDR OF ATTY/DOM REP RECEIVED |
| Wednesday, May 22, 2024 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Tuesday, August 20, 2024 | COURTESY REMINDER - SEC. 8 (6-YR) E-MAILED |
| Wednesday, September 11, 2024 | TEAS SECTION 8 & 15 RECEIVED |
| Wednesday, January 29, 2025 | CASE ASSIGNED TO POST REGISTRATION PARALEGAL |
| Wednesday, January 29, 2025 | REGISTERED - SEC. 8 (6-YR) ACCEPTED & SEC. 15 ACK. |
| Wednesday, January 29, 2025 | NOTICE OF ACCEPTANCE OF SEC. 8 & 15 - E-MAILED |