| Serial Number | 87354680 |
| Word Mark | IMPRV |
| Filing Date | Wednesday, March 1, 2017 |
| Status | 700 - REGISTERED |
| Status Date | Tuesday, November 5, 2019 |
| Registration Number | 5899981 |
| Registration Date | Tuesday, November 5, 2019 |
| Mark Drawing | 4000 - Illustration: Drawing with word(s) / letter(s) / number(s) in Block form |
| Published for Opposition Date | Tuesday, August 20, 2019 |
| Goods and Services | Software to measure, analyze, evaluate, and manage employee performance and improvement, customer satisfaction, and customer engagement; Software to survey, track, and analyze customer interaction, customer feedback, customer satisfaction, mystery shopper services, and other third party feedback to improve customer satisfaction and quality of service; Software to determine levels of employee aptitude and goal attainment; Electronic database to record human resources and customer information recorded on computer media |
| Goods and Services | Business data analysis in the fields of employee performance and improvement, customer satisfaction, and customer engagement, customer and employee engagement, and customer experience; Providing an on-line searchable electronic database to record human resources and customer information; Mystery shopping services to improve customer satisfaction and quality of the service provided |
| Goods and Services | Software as a Service (SAAS) services featuring software provided to measure, analyze, evaluate, and manage employee performance and improvement, customer satisfaction, and customer engagement; Software as a Service (SAAS) services featuring software provided to survey, track, and analyze customer interaction, customer feedback, customer satisfaction, mystery shopper services, and other third party feedback to improve customer satisfaction and quality of service; Software as a Service (SAAS) services featuring software provided to determine levels of employee aptitude and goal attainment |
| International Class | 009 - Scientific, nautical, surveying, photographic, cinematographic, optical, weighing, measuring, signalling, checking (supervision), life-saving and teaching apparatus and instruments; apparatus and instruments for conducting, switching, transforming, accumulating, regulating or controlling electricity; apparatus for recording, transmission or reproduction of sound or images; magnetic data carriers, recording discs; automatic vending machines and mechanisms for coin operated apparatus; cash registers, calculating machines, data processing equipment and computers; fire extinguishing apparatus. |
| US Class Codes | 021, 023, 026, 036, 038 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, March 8, 2017 |
| Primary Code | 009 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 035 - Advertising; business management; business administration; office functions. |
| US Class Codes | 100, 101, 102 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, March 8, 2017 |
| Primary Code | 035 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| International Class | 042 - Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software. |
| US Class Codes | 100, 101 |
| Class Status Code | 6 - Active |
| Class Status Date | Wednesday, March 8, 2017 |
| Primary Code | 042 |
| First Use Anywhere Date | NOT AVAILABLE |
| First Use In Commerce Date | NOT AVAILABLE |
| Party Name | The Minery Ltd. |
| Party Type | 30 - Original Registrant |
| Legal Entity Type | 99 - Other |
| Address | London, Ontario N6A1K7 CA |
| Party Name | The Minery Ltd. |
| Party Type | 20 - Owner at Publication |
| Legal Entity Type | 99 - Other |
| Address | London, Ontario N6A1K7 CA |
| Party Name | The Minery Ltd. |
| Party Type | 10 - Original Applicant |
| Legal Entity Type | 99 - Other |
| Address | London, Ontario N6A1K7 CA |
| Event Date | Event Description |
| Tuesday, November 5, 2019 | REGISTERED-PRINCIPAL REGISTER |
| Tuesday, August 20, 2019 | OFFICIAL GAZETTE PUBLICATION CONFIRMATION E-MAILED |
| Tuesday, August 20, 2019 | PUBLISHED FOR OPPOSITION |
| Wednesday, July 31, 2019 | NOTIFICATION OF NOTICE OF PUBLICATION E-MAILED |
| Thursday, July 18, 2019 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, July 17, 2019 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Tuesday, July 16, 2019 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Tuesday, July 16, 2019 | TEAS REQUEST FOR RECONSIDERATION RECEIVED |
| Wednesday, January 16, 2019 | NOTIFICATION OF FINAL REFUSAL EMAILED |
| Wednesday, January 16, 2019 | FINAL REFUSAL E-MAILED |
| Wednesday, January 16, 2019 | FINAL REFUSAL WRITTEN |
| Wednesday, January 2, 2019 | PREVIOUS ALLOWANCE COUNT WITHDRAWN |
| Wednesday, January 2, 2019 | APPROVED FOR PUB - PRINCIPAL REGISTER |
| Wednesday, December 19, 2018 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Wednesday, December 19, 2018 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Wednesday, December 19, 2018 | ASSIGNED TO LIE |
| Friday, December 14, 2018 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Friday, December 14, 2018 | TEAS RESPONSE TO SUSPENSION INQUIRY RECEIVED |
| Friday, June 15, 2018 | NOTIFICATION OF INQUIRY AS TO SUSPENSION E-MAILED |
| Friday, June 15, 2018 | INQUIRY TO SUSPENSION E-MAILED |
| Friday, June 15, 2018 | SUSPENSION INQUIRY WRITTEN |
| Monday, June 11, 2018 | ASSIGNED TO LIE |
| Tuesday, January 16, 2018 | TEAS CHANGE OF CORRESPONDENCE RECEIVED |
| Monday, November 27, 2017 | NOTIFICATION OF LETTER OF SUSPENSION E-MAILED |
| Monday, November 27, 2017 | LETTER OF SUSPENSION E-MAILED |
| Monday, November 27, 2017 | SUSPENSION LETTER WRITTEN |
| Friday, November 24, 2017 | TEAS/EMAIL CORRESPONDENCE ENTERED |
| Friday, November 24, 2017 | CORRESPONDENCE RECEIVED IN LAW OFFICE |
| Friday, November 24, 2017 | TEAS RESPONSE TO OFFICE ACTION RECEIVED |
| Thursday, August 31, 2017 | ASSIGNED TO EXAMINER |
| Thursday, May 25, 2017 | NOTIFICATION OF NON-FINAL ACTION E-MAILED |
| Thursday, May 25, 2017 | NON-FINAL ACTION E-MAILED |
| Thursday, May 25, 2017 | NON-FINAL ACTION WRITTEN |
| Wednesday, May 24, 2017 | ASSIGNED TO EXAMINER |
| Wednesday, March 8, 2017 | NEW APPLICATION OFFICE SUPPLIED DATA ENTERED IN TRAM |
| Saturday, March 4, 2017 | NEW APPLICATION ENTERED IN TRAM |